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Unlimited WordPress support, website edits, and troubleshooting

Our experts providing you with unlimited website edits and support with no time limits or caps.

WP Buffs are your go-to team for working on, fixing, or editing your WordPress site. No longer do you have to stress about hiring a freelancer or spending hours to get something working or adjusted on your website. With our unlimited WordPress support, troubleshooting , and site edits service, you get a monthly, flat-rate plan that covers unlimited requests of our expert engineering team.

Unlimited WordPress Support Services

Your requests answered by our expert engineers to work on your site 24/7

Website
Support

👌 What's included in edits?

Unlimited edits include edits to content on any page, changing banners, headers or footers, changing plugin settings, CSS adjustments & tweaks, blog content or context edits, formatting landing pages, changing images, adding images or text, adding coupon codes, updating shopping carts and more.

🚫 What's not included in edits?

Unlimited edits do not include custom development (examples include: coding new PHP in source files, building plugins, building themes, building landing pages from a mockup), updating custom code, graphic design, PSD to WordPress, creation of content or building out a new website or subdomain. 

🛎️ Unlimited support and WP fixes

Whether you need help with configuring a setting within a plugin, troubleshooting an error, fixing front-end content displaying incorrectly, or changing broken backlinks, our experts can assist. We cover a wide range of requests, generally ones that can be performed within the WordPress admin.

🏔️ Unlimited requests

We get a lot of questions about our unlimited support. But it’s true! Unlimited really means unlimited when it comes to the support and edits we provide. We don’t like to nickel and dime people, so our Protect monthly subscription and above include all the unlimited technical support and edits. Easy.

⌨️ Response and Resolution times

We answer requests within 2-6 hours on average. Depending on the ticket or request, we typically resolve each request within 24-48 hours on average, but many clients could have small edits completed much faster.

🛠️ Custom development

If you have a larger project that requires custom work or is outside of scope, we can recommend a WP Buffs trusted partner that can best assist with your request, or provide a separate quote at an additional hourly rate.

Hundreds of Raving Reviews

Mireille, from We Love Lenses

"We have had ZERO issues since working with WP Buffs and we feel our WooCommerce store at We Love Lenses is 100% safe and secure."

5/5
Corrin Campbell
Corrin Campbell@CorrinCampbell
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I'm just here to say... @thewpbuffs save my blood pressure many, many points on a daily basis. The best website team @Indepreneur_io has had!
Spanish Playground
Spanish Playground@SpanishPlaygrd
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I recently started with @thewpbuffs for #WordPress support on Spanish Playground. No more errors, no more stress - what a relief! #bufftastic
Dr. Linda, OBGYN
Dr. Linda, OBGYN@drlindaobgyn
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#bufftastic @thewpbuffs does fantastic work. I am SO pleased. Their response time to my webite issues is exemplary. LOVE YOU GUYS!!!
Jacob H.
Jacob H.
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One of the best companies we've ever worked with. They are reasonable pricing, INCREDIBLE customer service and quality. We have been working with WP Buffs...
Ashley B.
Ashley B.
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This team makes my life SO much easier! We used to manage our website interally and when we hit roadblocks it would sometimes take weeks to find solutions...
Summer O.
Summer O.
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I've been using WP Buffs for less than a week, and I'm already amazed at how much they have done for me. I feel like I am working with a friend and partner...
Ryan Carey
Ryan Carey
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I used this service with my business and have been thoroughly impressed by their professionalism and organization. They have so many resources...
Christy Coleman
Christy Coleman
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WP Buffs will exceed your expectations in customer service! They are great at what they do... You will not be disappointed going with WP Buffs!
Shannon O'Neill
Shannon O'Neill
Read More
Working with WP Buffs has been great. They are incredibly responsive, offer fast solutions to the issues I send their way, and take the time to describe all...

Unlimited WordPress Website Editing Services

We go above and beyond with security for our clients

More On
Support

📄 Adding New Pages

Need a new page created in WordPress? Whether it is for a static services page, landing page, or other page types, we can add it to your site with the content and design elements you provide to us.

📦 Adding Posts or Products

Unlimited edits also include adding a blog post to your site and even adding products to your WordPress store. You provide us with the content, graphics, and formatting, and we’ll publish it for you!

🔌 Adding and Configuring Plugins

Our experts can help you with adding a new plugin from the repository or configuring and adjusting an existing one. We can even recommend plugins to fit a specific request. Provide us with the plugin details, or premium license, and we will set it up on your site.

🏷️ White-label Edits for Clients

All of our unlimited WordPress support, website edits, and other WordPress fixes are fully available for agencies to resell under our white-label program. Have your clients’ sites taken care of 24/7 under your own company’s branding.

🚪 Front- and Back-end Edits

Whether it is making changes inside the back-end WordPress admin panel or working inside your installed page builder tool, our engineers have you covered.

🔧 Fixes and Troubleshooting

While urgent, site-down issues are covered under emergency support, our unlimited support services have you covered for other WordPress fixes or troubleshooting.

🖊️ Content Edits

If you want to save time and energy on adding or editing content across your site, we can help! With our unlimited WordPress support, you can send us your content edit requests to be taken care of for you.

🔍 Code Snippets

Needing to add lines of code but not sure how? Depending on the ticket, we can help with most requests by utilizing snippets within a plugin to safely and sustainably add code to your site. 

Care Plans that Include WordPress Fixes and Edits

Premium WordPress Support Services that include troubleshooting and edits

Get our unlimited WordPress support and website edits services in one of our maintenance plans, which include other services for safe updates, speed optimization, ongoing security, and more. All of your WordPress technical needs met by our engineers in a flat-rate package.

Support
Packages

Maintain

For Standard WP
Site Maintenance
  • Unlimited Support

Protect

For WP Sites Needing
Edits and Security
  • Unlimited Support

Perform

For Advanced Functionality
WP Sites
  • Unlimited Support

Custom

For Custom Coded
WP Sites
  • Unlimited Support

Custom Pro

For Custom Sites with
Advanced Functionality
  • Unlimited Support

Works Great for Advanced Sites

Our Unlimited WordPress Support and Edits Services work perfectly for sites with eCommerce, membership, learning management systems, multilingual, and advanced integration functionalities. Get your advanced site backed by the experts.

Available in White-label Program

Each of our plans are fully available to resell to your clients under our white-label program. Our experts can cover your clients' sites with unlimited support and more optimization services completely under your agency's name and branding.

Have Our Experts Take Care of Your Site

See Our Care Plans

Our monthly packages include speed optimization, unlimited edits, ongoing security, emergency support, weekly maintenance, and more services.

Get Matched with a Care Plan

Answer a few questions about your business and your websites, and our tool will provide you with recommended WordPress package.

Frequently Asked Support and Edits Questions

Common Q's we get about our Unlimited WordPress Support Services

Support
FAQs

If you need us to provide edits to your website, you’ll need to upgrade to our Protect Plan or Perform Plan. We’re not big fans of one-time edits since we want to work with people who understand their website is a work in progress and want a technical partner who can help them continue to move forward. Plus, when it comes to security and website speed, one-time changes are simply not effective. We want to provide ongoing support to get your WordPress site fast and secure, then keep it that way.

Unlimited edits do include edits to content on any page, changing banners, headers or footers, changing plugin settings, CSS adjustments, blog content or context edits, adding a new landing page, formatting landing pages, changing images or text, adding coupon codes or updating shopping carts. Unlimited truly does mean unlimited! 

Unlimited edits do not include custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress, creation of content or building out a new website or subdomain.

EDIT EXAMPLE 1

Included: You want us to upload blog content that you created with attached images that have been sent and format for WordPress with instructions.

Not included: You want us to create a blog post, find images and upload to WordPress with no instruction for formatting.

EDIT EXAMPLE 2

Included: You want us to add a new product to your WooCommerce store (for which you’ve provided all needed content).

Not included: You want us to create a custom checkout process for your WooCommerce store.

EDIT EXAMPLE 3

Included: You want us to install and set up a plugin to use its built-in functionality.

Not included: You want us to create new functionality that doesn’t exist in a plugin. (This would require custom development which may be available at an hourly development rate.)

EDIT EXAMPLE 4

Included: You want us to take the text that you emailed to us and use it to replace the current content on your About page.

Not included: You want us to write content for or design your About page.

We’d be happy to help you with custom development as well. That kind of project is fully covered by our hourly work or a retainer plan.

We get a lot of questions about our unlimited edits. But it’s true! Unlimited really means unlimited when it comes to the edits we provide. We don’t like to nickel and dime people, so we just ask them to pay for their monthly subscription and we provide the technical support. Easy.

Yes! We fully manage WordPress websites, including everything in your WordPress ecosystem. If updates are causing conflict issues, we’ll reach out to plugin and theme companies directly to help fix the core issue so you don’t have to. If your hosting company’s server goes down for any reason, we’ll hop on live chat to help them assess and fix the issue so you don’t have to wait in a queue for 30 minutes.

At the end of the day, WP Buffs fully manages WordPress websites so you won’t ever have to worry about a technical website issue again!

We get a lot of questions about response and resolution times here at WP Buffs! Here’s the most honest answer we can give you — it depends on the ticket. Here’s how it works:

  1. When you email a support ticket, you will receive an automated response right away, if it is submitted correctly into our system.
  2. Within 1-4 hours you will receive a response email from a Buff  letting you know that we have opened the ticket, we are looking at the complexity of it and will let you know when it has been resolved.
  3. Within 24-48 hours you will receive a resolution email with the changes made on that ticket.

If the ticket is complex and the Buffs need more time, they will let you know if it is outside of that 48 hour window. Communication is key here with response and resolution times, we’ve got your back!

If you have a larger project that requires custom work or is outside of scope, we can recommend a WP Buffs trusted partner that can best assist with your request, or provide a separate quote at an additional hourly rate.

Custom development is $100 USD/hour. Partners we recommend for custom development projects could have different rates.

Flexibility that Scales with You

White-label Plans

24/7 support under your own branding with our ongoing care plans for WordPress sites.

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Speed optimization

You can fully trust our engineers to achieve loading times under 2 seconds.

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WordPress Backups

Your cloud backups of core files and databases are fully managed with Amazon S3 and 1-click restore.

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Ongoing Security

Finally, a team you can fully trust to protect WordPress and keep user data private.

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Weekly Updates

Your plugins, themes and core files will all be updated every week during low-traffic hours.

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24/7 Emergency Support

Your website is checked 1,440 times a day. We take action within 60 seconds if it's down.

Honed and proven strategies we've used successfully 500+ times to help you sell your first care plans. Action steps you can implement in minutes.

No thanks, I can already sell as many care plans as I want.
How to Sell Your Very First Care Plans Cover

WP Buffs, LLC is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please enter your name and email address above.

 

You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

By clicking submit above, you consent to allow WP Buffs, LLC to store and process the personal information submitted above to provide you the content requested.

Finally, an email list that helps make WordPress simple and effective for you.

Speed & security optimization tips and detailed how-to guides with advice you can implement today.

No thanks, I already know everything about WordPress.
Speed checklist eBook cover

WP Buffs, LLC is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please enter your name and email address above.

 

You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. By clicking submit above, you consent to allow WP Buffs, LLC to store and process the personal information submitted above to provide you the content requested.

Case study eBook cover (Rigorous Digital)
Case study eBook cover (MEP Publishing)
How to Sell Your Very First Care Plans Cover

Finally, get your website 99.9999% secure and loading in under 1 second.

Our free eBooks and easy-to-follow checklists will have your website fully optimized in just a few hours.

No thanks, my website is as fast and secure as I want it.

WP Buffs, LLC is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please enter your name and email address above.

You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy. By clicking submit above, you consent to allow WP Buffs, LLC to store and process the personal information submitted above to provide you the content requested.

How to Sell Your Very First Care Plans Cover

Read about how we increased Rigorous Digital's profit margin by 23% and helped remove all website issues for MEP Publishers and their 3 complex websites.

Case study eBook cover (MEP Publishing)
No thanks, I don't need more profit and I can tackle all my WordPress issues myself.
Case study eBook cover (Rigorous Digital)

WP Buffs, LLC is committed to protecting and respecting your privacy, and we’ll only use your personal information to administer your account and to provide the products and services you requested from us. From time to time, we would like to contact you about our products and services, as well as other content that may be of interest to you. If you consent to us contacting you for this purpose, please enter your name and email address above.

 

You can unsubscribe from these communications at any time. For more information on how to unsubscribe, our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.

By clicking submit above, you consent to allow WP Buffs, LLC to store and process the personal information submitted above to provide you the content requested.

👌 What's included?
Unlimited edits means edits to content on any page, changing banners, headers or footers, changing plugin settings, CSS adjustments, blog content or context edits, adding a new landing page, formatting landing pages, changing images or text, adding coupon codes or updating shopping carts. Unlimited truly does mean unlimited! Book a call See pricing
See white-label options
🚫 What's not included?
Unlimited edits do not include custom development (PHP, plugins, themes, etc), updating custom code, graphic design, PSD to WordPress, creation of content or building out a new website or subdomain. Book a call See pricing
See white-label options
🏔️ Unlimited requests
We get a lot of questions about our unlimited edits. But it's true! Unlimited really means unlimited when it comes to the edits we provide. We don't like to nickel and dime people, so we just ask them to pay for their monthly subscription and we provide the technical support. Easy. Book a call See pricing
See white-label options
⌨️ Response times
We get a lot of questions about response and resolution times here at WP Buffs! Here's the most honest answer we can give you - it depends on the ticket. We answer almost every request within 1-4 hours, but many (especially those who have access to priority support under our Perform Plan) have tickets replied to much faster. Book a call See pricing
See white-label options
✅ Resolution times
We get a lot of questions about response and resolution times here at WP Buffs! Here's the most honest answer we can give you - it depends on the ticket. We get to almost every request within 24-48 hours, but many (especially those who have access to priority support under our Perform Plan) have small edits completed much faster. Book a call See pricing
See white-label options
🛠️ Custom development
We do offer custom development as a supplement to our ongoing care plans. If you have a larger project that requires custom work and is outside the scope of our care plans, we're happy to do it as an addition to our ongoing maintenance of your website. Book a call See pricing
See white-label options
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